Frequently Asked Questions

GENERAL

IS THERE A REAL ART CONNECTIONS GALLERY?

HOW MANY ITEMS ARE AVAILABLE IN THE BRICK-AND-MORTAR STORE?

WHAT HAPPENS IF I HAVE A QUESTION ABOUT A PURCHASE OR ITEM AVAILABILITY?

HOW MANY ARTISTS/ARTISANS DOES THE GALLERY REPRESENT?

WHAT IS THE DIFFERENCE BETWEEN A PRINT AND A REPRODUCTION?

ONLINE SHOP

IS ALL OF YOUR INVENTORY ON THE ONLINE STORE?

IS THERE AN EASY WAY TO LOCATE THE NEWER ITEMS?

HOW DO I FIND A PARTICULAR ITEM OR ARTIST?

DO YOU HAVE LAYAWAY AVAILABLE ON THE ONLINE STORE?

IF AN ITEM SAYS “SOLD OUT” CAN I GET ANOTHER ONE?

ARE THE PRICES ONLINE THE SAME AS IN THE STORE?

PAYMENTS

DO YOU TAKE ALL MAJOR CREDIT CARDS?

DO YOU TAKE CHECKS?

SHIPPING & TAXES

ARE THERE ANY FEES TO SHOP ONLINE?

WHAT IS YOUR SHIPPING POLICY?

YOUR SHIPPING COSTS SEEM TO BE HIGHER THAN SITES LIKE AMAZON. WHY?

HOW LONG WILL IT TAKE TO GET MY ORDER?

DO YOU SHIP OVERSEAS FROM THE ONLINE STORE?

CAN I ORDER ONLINE AND PICK UP AT THE STORE?

RETURN POLICY

WHAT IS YOUR RETURN POLICY?